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RETURN POLICY

Cancellation(/Revocation) Policy

1. Right to Cancel(/Revoke)
You have the right to cancel this contract within 14 days without giving any reason.

2. Cancellation Period
The cancellation period will expire after 14 days from the day on which you acquire (or a third party indicated by you and other than the carrier), physical possession of the goods.

3. Address
To exercise the right to cancel, you must inform us [(Jean-Louis Brassiene, 61 rue Pont de Pierres, 5600 SAUTOUR - Belgium - info@jlbrassiene.com)] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the attached model cancellation form (see below §9), but it is not obligatory.

4. The Cancellation Deadline
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

5. Effects of cancellation
If you revoke this contract, we will refund all payments that we received from you, including delivery costs (with the exception of additional costs, that result from your choice of delivery other than the cheapest standard delivery option we offer) immediately and at the latest fourteen days from the day we received your notification of your revocation of this contract. For the refund we will use the same payment method which you originally used for this transaction unless we expressly agreed otherwise with you. You will not be charged any fees for this refund in any case.

6. Right of Retention
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

7. Return Shipping
You shall send back the goods or hand them over to us [insert the shop/business name and geographical address, where applicable, of the person authorised by your business to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

8. Costs of Return Shipping
You will have to bear the direct cost of returning the goods. 

9. Sample Return Form
(If you'd like to cancel your order, please copy-past, fill out this form and return it)
Send to Only for your Eyes, Rue Pont de Pierres, 61, 5600 SAUTOUR or Email: info@jlbrassiene.com

-Hereby I/we cancel my/our order of the following goods/services (*)
-Ordered on (*)
/received on (*)
-Name of Consumer(s)
-Address of the consumer(s)
-Consumer's Signature (not necessary for electronic submission)
-Date

(*) Delete any inapplicable text

 

General shipping information

I ship to most European countries. For other countries, outside the EURO zone, please contact me using the contact form or email message.

Please note that the rates for shipping costs are indicative and may vary depending on many parameters such as the freighter company, the délivery postal code, the weight, size, country, etc.

For countries outside the European Union, such as Norway, Switzerland, UK, I strongly advise contacting me first so that I can calculate the best price for the shipping costs. DPD, is used for member states of the European Union. Fedex and UPS for other countries.

• After purchase, you will receive an invoice.

• Items will ship within approximately 7 business days (Departure from workshop)

• It takes between 2 and 7 days for the delivery service to get the package to its destination address.

• Tracking numbers will be available when products are shipped.

• Please, inspect all shipments upon delivery. If any packaging damage is observed, please refuse shipment and contact me immediately so I can remedy the situation. Do not sign for delivery if shipment condition is questionable.

 

Important information about foreign shipping

Tolls, taxes, and other fees not indicated in the total price may apply to international shipments and must be paid by the buyer.